Technical Services

IT Helpdesk provides technical support and services to address the day-to-day issues that impact any organization of any size. Common problems include application launching and accessing DATA and password resets due to end-user usage, Internet outages, and loss of services due to any other vendor providing services to the organization. Our team receives tickets through our system initiated via email, automated, or direct phone call to our support line at (888) 482-7249.
Our support team handles Network Administration on an as-needed basis. In addition to our dedicated support team, we also operate a security operation center that manages and monitors our client networks during off-hours, nights, and weekends. This team works with our dedicated support team to ensure these issues are dealt with promptly.
vCIO, vCTO, and consultative services are where we add value to the organization beyond the company’s day-to-day needs. We offer regular consultative technology business reviews, where we review the IT needs of the business and make recommendations for expansion and support of the technology to enable the organization’s continued growth. This includes project-based work that the organization must invest in to support those needs.

IT Support

Large” is a term used to describe something that is of significant size or extent. It is a relative term and can vary depending on the context. For example, a large house, a large company, or a large pizza all indicate a notable size in their respective categories. The notion of “large” is often subjective and can differ from one person or situation to another. In various contexts, “large” can refer to physical dimensions, quantities, or even abstract concepts.

Business Continuity

Business Continuity is a strategic approach to ensure an organization’s vital functions continue during and after disruptions. It involves risk assessment, planning, and implementation of measures to maintain essential operations, safeguard assets, and minimize downtime in adverse scenarios.

Networking Administration

Networking administration, also known as network administration, is the practice of managing and maintaining computer networks within an organization or for clients. This field encompasses a wide range of responsibilities related to the design, implementation, configuration, and ongoing operation of networks. Networking administrators are critical for ensuring that an organization’s computer systems and data are efficiently and securely interconnected.

vCTO Services

vCIO, which stands for Virtual Chief Information Officer, is a service that offers the expertise and strategic guidance of a Chief Information Officer (CIO) to organizations without the need for hiring a full-time, in-house CIO. vCIO services are often provided by external IT consulting firms or professionals and have become increasingly popular, especially among small and medium-sized businesses (SMBs) that may not have the resources for a dedicated CIO.

24x7 SOC/SIEM

SOC (Security Operations Center) is a centralized unit that monitors and responds to cybersecurity incidents. SIEM (Security Information and Event Management) is a technology used in SOC to collect, analyze, and correlate security event data for improved threat detection and response.

At Vulcan Business Solution, we understand that in today’s digital landscape, around-the-clock security is paramount. Cyber threats don’t adhere to business hours, and the need for continuous vigilance is greater than ever. That’s why we offer 24/7 SOC and SIEM services to keep your organization safe, secure, and resilient.