Our 5-Step Methodology
Vulcan Business Solutions' methodology is simple and straight forward. A five-step process is used that allows us to introduce, integrate and insure complete network and technology solutions that work for today, tomorrow and the future. This is a high-level description of our methodology, which would consists of additional sub-components as needed.
A thorough technology audit is conducted to assess your computing environment's strengths, weaknesses and goals. In this manner, we're able to learn how you use technology and how we can adapt it to your needs and habits.
We compile our findings into a presentation that contains suggestions, solutions and next steps. Customization and concept approval by the client typically takes place during this phase.
Based upon your business objectives, technical architecture and data models, we're able to begin the process of project organization. During implementation, an assigned project leader initiates strategic planning, design, documentation, testing and training, as well as continuous communication during the scope of the project.
Once the project is complete, we provide ongoing system support, scheduled maintenance and monitoring to minimize emergency calls and reduce unnecessary downtime.
Applying measurement and tracking techniques to completed project help gauge it's success and areas that require refining. The success of our clients depends upon our ability to provide quality services and solutions. Just because a project has ended doesn't mean that our responsibility to continue customer care has.